Security Policy

Last update:

We protect your data like it's our own.

All data is written to multiple disks instantly, backed up daily, and stored in multiple locations. Files that our customers upload are stored on servers that use modern techniques to remove bottlenecks and points of failure.

Your data is sent using HTTPS.

Whenever your data is in transit between you and us, everything is encrypted, and sent using HTTPS. Any files which you upload to us are stored and are encrypted at rest. Health data, messages, text documents and notes are encrypted at rest as well — an active copy is available in our database for real-time access.

Full redundancy for all major systems.

Our application servers are fully managed by Vercel.

Learn more about Vercel Infrastructure

We protect your billing information.

All credit card transactions are processed via Stripe using secure encryption—the same level of encryption used by leading banks. Card information is transmitted, stored, and processed securely on Stripe's PCI-Compliant network.

We want to earn your trust.

We've been around the block, and we've seen a lot of companies come and go. Security isn't just about technology, it's about trust. We are committed to earn your trust as we build our platform. We'll continue to work hard every day to maintain that trust. Longevity and stability is core to our mission at

Want to know more?

Please contact us at

Have a concern? Need to report an incident?

Have you noticed abuse, misuse, an exploit, or experienced an incident with your account? Please visit our security response page for details on how to securely submit a report.